We have tried to
answer all of your questions in the section but
there could still be some things you are unsure of , if this is the
case , please feel free to E-MAIL us ,or
if you would prefer to
talk to someone in person telephone us on 0115 9 724941 our business hours are:
MONDAY - THURSDAY 8:00 -
5.00 FRIDAY 8:00 - 2:00
SATURDAY AND SUNDAY CLOSED
Q. What formats can you use as artwork.
A. Most Digital formats are OK e.g
jpeg, tiff, bmp, png, gif, cdr, pdf etc.
Or printed colour artwork sent via post.
Q.
What is the minimum order for badges? A. 25 is the minimum first order , 10 for repeat orders.
Q. What size badge
should we have 6cm or 9cm? A. A 6cm badge is o.k for
small logos with little text. If you want a large logo
or have lots of text we suggest 9cm for clarity.See the badges page for samples.
Q. When can I expect my sample badge? A. 1 week to 10 days from order
date.
Q. What if we don't like our sample badge? A. Tell us why and we
will try to correct the problem , but please try
to give us as much detail about your requirements when you order.Thanks!
Q. When can I expect
my badges?
A. Approx 10 working days of receipt of payment.(not offshore)
Q. Do you do woven badges?
A. Yes we can provide woven badges too (minimum 500)
Q. Can you supply Iron-on badges?
A. Yes we can see our How-to Iron-on sheet for information.Cost
is +5p per badge
N.B Not all fabrics are suitable for iron-on.e.g Fleeces
Q.Does the badge price include set-up
A. Yes, the price is including set-up and embroidery.
Q.
What is the minimum order for caps? A. 10 is the minimum first order , 6 for repeat
orders.
Q.
When can I expect my sample cap? A.
1 week to 10 days from order date.
Q.
What if we don't like our sample cap? A.
Tell us why and we will try to correct the problem , but please try
to give us as much detail about your requirements when you order.Thanks!
Q. When can I expect
my caps order completed? A. Within
21 days of receipt of payment. Q. Do you have any tips for the design of the logo on our cap? A. Yes , remember the height restrictions for cap logos of 6cm , if
your required logo is tall an thin i.e a golfer , then consider having
your text either side to get a bigger logo. E.g.
Logo
A is not as clear as B.
Cap embroidery limitations are:
Front 12cm wide by 6cm tall
Rear embroidery (usually)6-8cm wide by 3cm tall.
Side embroidery 7cm wide by 4cm tall.
Q. Do you do cap printing?
A. No we specialise in embroidery.
Q. Do you supply plain caps?
A. Yes e-mail us for a price.
Q. How and when do we
pay?
A. When you have received your sample and invoice and if all is o.k.
You can pay with debit/credit card over the
telephone on 0115 9 724941
Or Bacs payment please request our details. Or by good
old fashioned cheque via post
Send to:
LONG EATON EMBROIDERERS
ACTON STREET
LONG EATON
NOTTINGHAM
NG10 1FT
Q. Do I have to pay a credit card transaction fee?
A. No Q.How
much will multi-position embroidery on my cap be?
A. The four positions for embroidery on a cap are front , sides and rear.
The prices we quote already include one position embroidery, generally
you can add £1.75 per cap for extra positions
please e-mail or call
01159 724941 for a quotation.
Q . How do we know you are a trustworthy company?
A. Good Question! We have been established for 30 years , well my mum
and dad have (I'm not that old) and we consider honesty , reliability
and
quality to be of utmost importance , basically we care!!
Long Eaton Embroiderers
was formed in 1980 by Jackie & Bruce with son Alan joining in 1992. We
pride ourselves on our commitment to quality honesty and reliability.